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Before you return a Styyo product, please take a moment to understand how our products are made. All of styyo products are checked before parcel packing. We pack carefully so that the jewelry does not get damaged while in transit. But in case items get damaged in transit; please communicate immediately after receiving the item so that alternative arrangements can be made.
Returns & Exchanges will ONLY be accepted if your order is damaged in transit or you have received the incorrect product, then it has to be brought to our notice within 24 hours of receiving it. If the claims are genuine, we shall then ask to send back the product and the return product has to dispatch within 3 working days with our tags intact. Product received without our tags are not eligible for refund. We shall examine it and according to the facts of the case we can process refund. If we have sent the wrong product or if the product is proved that its not as per description then we can process full refund within 21 days after the product reaches us.
In case your order is damaged in transit or you have received the wrong product you may return them exactly the way in which they were received (unworn, with original packaging).
We are not liable for any returns that we were not notified about first.